My scanned image is distorted. The colors are patchy or distorted at the edges of my image. The text or image on the back of my original appears in my scanned image. The edges of my original do not scan. I see only a few dots in my scanned image. A line or line of dots always appears in my scanned images. Straight lines in my image come out crooked. Ripple patterns appear in my scanned image when using Epson Scan. The images are rotated incorrectly. The product is not recognizing characters well when using Epson Scan.
How can I remove dust marks from my originals as I scan them? How do I restore the color in my photos as I scan them? Select the questions to view the answers How should I clean the product? Select the questions to view the answers My scanning software doesn't work properly in Windows or on my Mac.
How can I scan something that doesn't fit under the document cover? Software or Setup. How do I decide which scanning resolution to select when scanning? I am having problems adjusting the scan area in the thumbnail preview. How can I convert my scanned documents to a PDF file? I can no longer preview my scans. How do I obtain the latest product software for Windows or my Mac? I see the message Image size is too large.
Who do I contact for support on the software that came with my product? Does Epson make drivers for Linux? Select the questions to view the answers My product doesn't start when I press the Start button. The Ready light does not turn on or flashes. Can I use the product as a copier? My product does not turn on. I am unable to scan using the thumbnail preview in Epson Scan. How can I speed up the scanning process? How should I transport my product?
What do my product's lights indicate? Why does it take a long time for my document or image to be scanned when the Vertical Banding Improvement feature is enabled? What does the Vertical Banding Improvement feature do? Can I scan film with my product? I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches? Does Epson have a program where I can donate my working electronic equipment?
Manuals and Warranty. For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT.
Mail : Katella Ave. Los Alamitos, CA Epson Perfection V Downloads not available on mobile devices. Compatible systems : Windows 11, Windows 10 bit, Windows 10 bit, Windows 8. Common Updater for Epson Scan v1. Compatible systems : Windows 11, Windows 10 bit, Windows 10 bit. Epson Copy Utility v4. Description : This file contains the Epson Copy Utility v4.
Top FAQs. What should I do? My computer doesn't recognize the product. How do I uninstall and reinstall the product software? My scanning software doesn't work properly in Windows or on my Mac. The scanned colors differ from the original colors. How can I scan directly to an e-mail? How should I clean the product? When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again.
I am unable to scan multiple images at one time. My product does not turn off. Image Quality or Appearance. Select the questions to view the answers How do I improve the appearance of my scanned images? My scanned image is too dark. My scanned image is distorted. The colors are patchy or distorted at the edges of my image.
The text or image on the back of my original appears in my scanned image. The edges of my original do not scan. I see only a few dots in my scanned image.
A line or line of dots always appears in my scanned images. Straight lines in my image come out crooked. Ripple patterns appear in my scanned image when using Epson Scan. The images are rotated incorrectly. The product is not recognizing characters well when using Epson Scan. How can I remove dust marks from my originals as I scan them? How do I restore the color in my photos as I scan them? Select the questions to view the answers How should I clean the product?
Select the questions to view the answers My scanning software doesn't work properly in Windows or on my Mac. How can I scan something that doesn't fit under the document cover? Software or Setup. How do I decide which scanning resolution to select when scanning?
I am having problems adjusting the scan area in the thumbnail preview.
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